Privacy Policy

Who We Are

Resto is a hospitality technology platform operated by Mastareeh for Information Technology in Saudi Arabia. We provide cloud-based systems that support restaurant and hospitality operations, including point of sale, online ordering, e-invoicing, and related services.

What This Policy Covers

This Policy describes the types of personal data we collect, why we collect it, how long we keep it, when we share it, and the rights you may have in relation to that data.

Personal Data We Collect

• Identity and contact information such as your name, business name, phone number, and email address.
• Business and account data such as store details, branch information, and account preferences.
• Transaction and payment information necessary to process subscriptions and related services.
• Technical and usage data such as IP address, browser, device information, and activity logs.

How We Use Your Data

• To provide, operate, and improve the Services.
• To process transactions and manage subscriptions.
• To support onboarding, technical support, and customer service.
• To meet legal, tax, regulatory, and security obligations.
• To communicate service notices, updates, and approved marketing communications.

Cookies and Similar Technologies

We may use cookies and similar technologies to improve usability, remember preferences, maintain sessions, and analyze service performance. You may control cookies through your browser settings where applicable.

Sharing of Personal Data

• With service providers and infrastructure partners who help us operate the Services.
• With payment processors and regulated financial service partners when needed to complete transactions.
• With government or regulatory authorities where disclosure is required by law or regulatory obligation.
• With other parties only where you have requested or authorized such sharing.

Retention of Data

We retain personal data only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain service continuity.

Your Rights

• You may request access to the personal data we hold about you.
• You may request correction of inaccurate or incomplete data.
• You may request deletion of data where permitted by law and subject to our retention obligations.
• You may withdraw consent in cases where processing is based on consent.

Data Security

We apply reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, loss, disclosure, or destruction. No system can guarantee absolute security, but we continuously work to improve our controls.

Policy Updates

We may update this Privacy Policy from time to time. Material changes may be communicated through the website, the dashboard, email, or other appropriate channels.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us at support@resto.sa.